Ordering | Shipping | Returns
20 Margaret St, London
Great Britain, 3NM98-LK
Product Care
We are proud to offer you the highest level of quality craftsmanship and the exceptional experience of a custom fit ring. You can feel confident that we are committed to excellence in workmanship and service and want you to enjoy your CLIQ ring for years to come.
The mechanism will work on its own; no need to handle the latch. To maintain the mechanism, we recommend having your ring inspected and cleaned by a CLIQ Authorized Dealer every six months.
For occasional cleaning, use a soft brush with liquid soap on the open mechanism, then rinse and dry.
If the latch area is loose or if an audible “click” is absent, this a sign that the ring requires adjustment. Visit a CLIQ Authorized Dealer and have the tension adjusted.
To maintain the longevity of your CLIQ ring, follow these easy tips:
• Avoid buildup of oily materials and debris, such as hand lotions and soaps. If a buildup does occur, run warm water over the mechanism and consider a professional cleaning.
• Like all fine jewelry, always remove your CLIQ ring before lifting weights, rock climbing, golfing, or participating in other activities that place excessive pressure on your ring. Instead of leaving your ring in your locker, you can CLIQ it right to a belt loop, or shirt strap.
ORDERING
Each CLIQ ring is custom-made, tailored to your specifications and proudly handcrafted in our studios in Philadelphia, Pennsylvania.
If you are interested in a specific size or style and unable to find it on our website, please contact us and we’ll be happy to discuss all available options with you. In maintaining the highest level of quality craftsmanship, please allow 10-14 days for delivery of your online order.
We accept the following forms of payment for online purchases: American Express, Visa, MasterCard, Discover, PayPal and Affirm.
CLIQ RINGS
Each CLIQ ring is custom-made and tailored to your specifications, so please allow up to 10-14 days for total production. If there is a delay, we will contact you with the updated expected ship date. Once your order is completed, you will receive a confirmation email with the shipment’s tracking information.
Each CLIQ ring is shipped fully insured via FedEx Priority Overnight delivery. A signature is required at the time of delivery for all finished ring shipments. If you are unable to provide a signature at time of delivery, please contact us to provide an updated shipping address. To ensure the secure delivery of your order, we do not ship to P.O. boxes.
STYLUS PENS + FIT KITS
Orders placed for Fit Kit's and stylus pens ship within 1-2 business days from order date and ship via USPS (United States Postal Service) for a 1-3 day delivery. Please contact us if further assistance is needed for international orders so that we can arrange for delivery.
RETURNS
CLIQ Jewelry wants you to be completely satisfied with your purchase. We accept returns of online orders within 30 days of purchase, for a full credit towards a future purchase, or for a refund (less shipping and handling).
Returns must be new, unaltered, unworn, and accompanied by the original packaging and sales receipt. CLIQ will not accept returns of special orders or customized merchandise (sized, engraved, etc.) or any merchandise that shows signs of wear. CLIQ reserves the right to refuse any returns.
If you are dissatisfied with your item for any reason, please contact info@cliqjewelry.com for a return authorization number and shipping instructions, or complete the contact form on this page.
Packages without a return authorization number will not be accepted.
We reserve the right to hold and/or not process any package received containing information that is incomplete, incorrect, or cannot be verified.